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Order Fulfillment:
Generally, I will be fulfilling orders within a couple of
days. If I have an item, I will ship it immediately. Depending on
availability and my schedule, some items could take up to 10 days to
ship. If this is the case, I will contact you and let you
know
Shipping: The standard
shipping (1st class insured) is pretty fast, sometimes as fast as
priority. The Priority insured will guarantee 2 to 3 days. If
you really want a piece overnight, you need to contact me first and
check on availability. Call 1 641 472
6709
Customer Satisfaction:
Your complete satisfaction and happiness
with anything you purchase from me is absolutely guaranteed. Any
item can be returned for a full refund within 30 days of purchase as
long as no unusual accident has damaged the piece. If any piece of
jewelry you purchase from me breaks or loses it's stone for no
apparent reason in the first 2 years, return it to me and I will
repair it for free. After 2 years, just talk to me about it and we
will work it out to your satisfaction. If your jewelry has
encountered some unfortunate accident soon after purchase, let me
know and we'll figure something out.
Ring Sizes: Do the best you
can to identify the correct size. Remember, wide bands require more
size than a thin tapered band that fits in the nook at the bottom of
your finger. If you know for a fact that your ring size is a 1/4 or
an 1/8, email me after you submit your order and I'll make
note of the special size.
Stone Colors: I'm going to do
my best to portray stone color in the photos that will match what
you actually end up with. Some stones are looking better in their
reality like the amethyst, garnet, malachite and moonstone. If you
have a comment about stone color, just email me and
let me know your preference.
Reproduction
Pieces: Some of my pieces are reproduced using a mold
and lost wax casting. This allows me to sell a piece that as an
original would be very expensive for a reasonable price. Be assured,
the original artwork on every piece is mine alone. I will make an
effort for full disclosure in the catalogue descriptions so
that you know what your getting. |